How should a shadow teacher communicate with parents?
A shadow teacher should communicate with parents regularly, briefly and factually, through a channel agreed with the school, such as a home-school diary or a weekly update. Share successes and challenges with specific examples, avoid diagnostic or judgemental language, keep school matters confidential, and refer major concerns to the class teacher or special educator.
What this means in practice
Parents often hire or rely heavily on shadow teachers, which can blur boundaries. Clear communication rules protect the child, the family and the shadow teacher's professional relationship with the school.
Good communication habits
- Start with something the child did well.
- Describe behaviour, not character: 'left the room twice during maths' rather than 'was naughty'.
- Suggest one thing to try at home.
- Reply within agreed hours, not late at night.
- Keep other children's information private.
When to involve the school
Involve the class teacher or special educator for concerns about safety, safeguarding, major behaviour changes, complaints or decisions about the child's programme.
Handling difficult conversations
If parents are upset, listen first, acknowledge their feelings and avoid becoming defensive. Share facts and involve the school when needed.
Agree with the school in advance what the shadow teacher may share directly and what should come from the class teacher, such as test results or disciplinary matters. Clear boundaries prevent confusion and protect relationships.
Practical next steps
- Agree a communication channel and frequency.
- Use a simple three-part update.
- Escalate significant concerns through the school.
- Keep a record of important conversations.
What to keep in mind
Never share photographs or details of other children, and follow the school's policy on messaging apps.
Common follow-up questions
Should a shadow teacher give therapy advice to parents?
No. Refer therapy questions to the child's therapists or special educator.
What if parents ask for information about other children?
Politely decline; confidentiality applies to all children.
Sources
- EEF: Making best use of teaching assistants
- IRIS Center, Vanderbilt University: special education modules
Sources inform the explanation; examples are educational illustrations, not individual clinical advice. How these answers are prepared.